LEGAL & DATA PRIVACY

Privacy Policy

This Privacy Policy explains how Ragon Solutions collects, uses, stores, and protects your information when you visit our website or use our services.

Effective Date: January 1, 2025·Entity: Ragon Solutions

Our Privacy Commitment

We collect information necessary to provide our content production services, communicate with clients, manage projects, process payments, and deliver the services requested. We do not sell or rent your personal information. We use client information, credentials, brand assets, and business data only as necessary to provide our services, operate our business, maintain security, and meet applicable legal obligations.

Introduction & Who We Are

Ragon Solutions provides UGC, short-form, long-form, and performance content production services for brands, businesses, and creators through creative strategy, scripting, studio production, and editing.

This Privacy Policy governs the manner in which Ragon Solutions collects, uses, maintains, and discloses information collected from users and clients across our website and during active client service delivery. By visiting our website, submitting an inquiry, or agreeing to our services, you accept and agree to the practices outlined in this document.

Data Collection: What We Collect

We collect personal and business information at different stages of our relationship:

When You Inquire / Visit:

Full name and work email address
Company name, website, and industry niche
Content requirements, budget tier, and project timeline

When You Become an Active Client:

Billing and point-of-contact details
Brand assets (logos, raw footage, fonts, guidelines)
Platform access credentials or manager-role permissions, where required for the agreed scope of work
Target audience personas, tone preferences, and creative goals

Data Usage: How We Use Your Data

All gathered data is utilized exclusively for legitimate business purposes and high-standard service fulfillment, including:

Producing, editing, and delivering custom content assets

Delivering approved content assets in the formats and specifications agreed upon for the project

Project communication, milestone review, and strategic reporting

Aligning content style, tone, and pacing with your brand identity

Sending essential operational notices and invoice records

Improving website performance and security monitoring

Account Access & Credentials

Where requested for specific campaign deliverables, ad uploads, or whitelisting, Ragon Solutions may require delegated access to platform channels (Instagram, TikTok, YouTube, Meta, etc.). We enforce strict confidentiality standards:

Restricted Team Access: Login access is strictly limited to authorized core producers directly responsible for your account.

Collaborator & Manager Roles Preferred: Where supported by platforms, we encourage granting access via business manager tools or collaborator invites rather than sharing master credentials.

Two-Factor Authentication & Revocation: We strongly advise keeping 2FA enabled. You retain total control and may revoke access or update passwords at any time.

Have Questions or Need Data Removed?

You may request an export or complete deletion of your records and stored assets at any time by contacting our data team directly:

begin@ragonsolutions.com Submit a direct inquiry

Our Privacy Commitment